Information We Collect

Casio may collect information you provide directly, information related to your order, and certain information collected automatically when you use our website.

• Contact details, such as your name, email address, billing details, and shipping details
• Order information, including purchased products, order history, delivery details, and customer service messages
• Account information, if you create or use an account on our store
• Payment-related information processed through PayPal, Stripe, or credit card payment services
• Device, browser, website usage, cookie, and analytics information
• Marketing preferences, such as whether you subscribe to promotional emails

How We Use Information

Casio uses customer information to operate the store, process orders, provide customer support, improve the shopping experience, and communicate with customers.

Payment Information

Casio accepts payment through PayPal, Stripe, and credit card payment services. Payment information is handled by the applicable payment processor during checkout.

We do not ask customers to send full payment card numbers by email. Please do not include sensitive payment details when contacting customer support.

Cookies and Analytics

Casio uses cookies and analytics tracking to support website functionality, remember certain preferences, understand website traffic, improve the shopping experience, and help measure store performance.

• Essential cookies may help the website function properly and support checkout features.
• Analytics cookies may help us understand page visits, browsing activity, and store performance.
• Preference cookies may help remember settings or improve the browsing experience.

You may be able to manage or block cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

Email Marketing

If you subscribe to Casio email marketing, we may send promotional emails, product updates, sale messages, or store news. You can unsubscribe from marketing emails by using the unsubscribe option included in our emails or by contacting us.

Unsubscribing from marketing emails does not stop necessary order-related messages, customer service replies, or policy notices related to your purchases or account.

Service Providers

Casio may share information with service providers that help operate the store and complete customer requests. These providers may support functions such as payment processing, order fulfillment, website hosting, analytics, email communication, security, and customer service.

Service providers are expected to use customer information only as needed to provide their services to our store or as required by applicable rules.

Data Security

Casio uses reasonable administrative, technical, and organizational measures designed to help protect customer information. However, no website, online store, payment process, or electronic transmission method can be guaranteed to be completely secure.

Customers should keep account login details private and contact us if they believe their account or order information may have been accessed without permission.

Data Retention

Casio keeps customer information for as long as reasonably needed to process orders, provide support, maintain business records, comply with legal or operational needs, resolve disputes, prevent fraud, and improve store services.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for store operations.

Customer Privacy Rights

Depending on where you live, you may have privacy rights related to your personal information. These may include the right to request access, correction, deletion, or restriction of certain personal information.

To submit a privacy request, contact Casio at [email protected]. We may need to verify your identity before completing certain requests.

Children’s Privacy

Casio does not knowingly collect personal information from children. Our store is intended for use by customers who are old enough to make online purchases or who use the store with appropriate permission from a parent or guardian.

If you believe a child has provided personal information to our store, please contact us so we can review the request.

International Users

If you access Casio from outside the country where our store systems or service providers operate, your information may be processed or stored in locations different from your own. By using our store, you understand that information may be handled through online systems and service providers involved in store operations.

Policy Updates

Casio may update this Privacy Policy from time to time to reflect changes in our store practices, technology, services, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.

Contact Information